ALL ITEMS ARE UNISEX

FAQs

How will my order be shipped?

 

All orders are shipped via the USPS (United States Postal Service). 

 

 Do you ship internationally?

 

YES!

 

What if I need to return an item?

 

Our refund policy is 30 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.

 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
 
 
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at findus@rebornapparel.com

 

What forms of payment do you accept?

 

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal

 

How secure is this store?

 

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

 

Does Reborn Apparel pay for return shipping?

 

Customers must pay for return shipping unless we have sent the wrong item, size, etc. We recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. Reborn Apparel is not responsible for packages that we do not ship ourselves.

 

How long does it take to see my return amount in my account?

 

Once your package is delivered to our warehouse your refund will be processed within 3-5 business days. When this process is complete, we will send a confirmation email to the address you used to place the order.  Refunds to a credit card can take up to 30 days, time can vary based on the issuer of your credit card.